Effective Date: [07.18.2026]
Terms of Use
Welcome to SONDETTA ECO. These Terms of Use ("Terms") govern your access to and use of www.sondetta.com (the "Website"), including all content, services, products, and features available through the Website.
By accessing or using this Website, you confirm that you have read, understood, and agree to be legally bound by these Terms. If you do not agree with these Terms, please do not use our Website.
1. About SONDETTA ECO
SONDETTA ECO is an international brand specializing in premium natural calming supplements for dogs and cats, developed to support the emotional well-being and daily health of companion animals.
Our company is headquartered in Montenegro, while our products are manufactured in the United Kingdom by an experienced contract manufacturer operating under internationally recognized quality standards.
We proudly serve customers, distributors, wholesalers, retailers, veterinary professionals, and business partners across the European Union and worldwide.
2. Eligibility
By using this Website, you confirm that:
3. Products and Information
SONDETTA ECO makes every reasonable effort to ensure that product descriptions, nutritional information, images, packaging, specifications, and pricing are accurate.
However, we reserve the right to modify products, packaging, formulations, availability, pricing, or specifications without prior notice.
Images displayed on the Website are intended for illustrative purposes only.
4. Natural Pet Supplements
Our products are intended to support the general well-being of dogs and cats.
They are not veterinary medicinal products and are not intended to diagnose, treat, cure, or prevent any disease.
Always consult your veterinarian before introducing any new supplement into your pet's diet, particularly if your pet is receiving medication, has an existing medical condition, is pregnant, nursing, or recovering from surgery.
Product results may vary depending on breed, age, weight, lifestyle, diet, and individual animal characteristics.
5. International Business
SONDETTA ECO supplies products to customers and business partners in multiple countries.
Customers are responsible for ensuring that the import, purchase, possession, and use of our products comply with the laws and regulations applicable in their country.
We reserve the right to refuse orders where export restrictions or legal requirements prevent shipment.
6. Orders and Availability
All orders are subject to:
Receipt of an order confirmation does not constitute acceptance of the order.
SONDETTA ECO reserves the right to refuse or cancel any order at its sole discretion.
7. Pricing
Prices displayed on the Website may change without notice.
Applicable taxes, customs duties, import charges, VAT, GST, or other local fees are determined according to the destination country and remain the responsibility of the customer unless otherwise specified.
8. Shipping
Delivery times provided on the Website are estimates only.
SONDETTA ECO is not liable for delays caused by:
9. Intellectual Property
All Website content, including but not limited to:
is the exclusive property of SONDETTA ECO or its licensors and is protected by international intellectual property laws.
No content may be copied, reproduced, modified, distributed, translated, or commercially exploited without prior written permission.
10. User Conduct
You agree not to:
11. External Links
Our Website may contain links to third-party websites.
SONDETTA ECO does not control or endorse such websites and accepts no responsibility for their content, privacy practices, or services.
12. Disclaimer
The Website and all information contained therein are provided on an "as available" and "as is" basis.
To the fullest extent permitted by applicable law, SONDETTA ECO makes no warranties, express or implied, regarding:
13. Limitation of Liability
To the maximum extent permitted by law, SONDETTA ECO shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
14. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, process, and protect personal information in accordance with GDPR and other applicable privacy laws.
15. Changes to These Terms
SONDETTA ECO may revise these Terms at any time.
Updated versions become effective immediately upon publication on this Website.
Continued use of the Website constitutes acceptance of the revised Terms.
16. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable to SONDETTA D.O.O., without prejudice to any mandatory consumer protection rights available under the laws of the customer's country of residence.
International customers continue to benefit from any non-waivable rights granted under applicable consumer protection legislation.
17. Contact Information
SONDETTA D.O.O.
Brand: SONDETTA ECO
Head Office: Montenegro
Website:
www.sondetta.com
Email:
info@sondetta.com
Thank you for choosing SONDETTA ECO — Premium Natural Calming Supplements for Dogs & Cats, trusted by pet owners and business partners across Europe and around the world.
