We aim to make cooperation with SONDETTA COFFEE CARE as clear and straightforward as possible. Below, we have compiled answers to the most important questions about our products, manufacturing services, Private Label, minimum order quantities, payment terms, delivery and business partnerships.
If you cannot find the answer to your question, please contact our team. We are open to discussing different forms of commercial cooperation.
SONDETTA COFFEE CARE is a brand specialising in professional cleaning and maintenance products for coffee equipment.
Our product range is designed to meet the needs of cafés, restaurants, hotels, vending operators, service companies, distributors and other professional businesses within the coffee industry.
We develop two main business directions:
Our product range covers the main categories of professional coffee equipment cleaning and maintenance products:
We continuously explore opportunities to expand our range in line with the needs of the professional coffee market.
Our main customer groups include:
We are primarily focused on the B2B market and long-term commercial cooperation.
SONDETTA COFFEE CARE develops its own brand in cooperation with specialised manufacturing partners.
We organise production, branding under the SONDETTA trademark and commercial supply.
The country of origin and manufacturer of each product are specified in accordance with the relevant product documentation.
Yes. We offer companies the opportunity to purchase products under the SONDETTA COFFEE CARE trademark for resale in their own markets.
This cooperation model is primarily intended for distributors, importers, wholesalers and companies operating in the professional coffee equipment and HoReCa sectors.
We are ready to discuss product selection, order quantities, commercial terms and opportunities for regional distribution development.
The minimum production order quantity is 3,000 units per individual SKU.
For example, an order containing three products would require:
The total minimum order would therefore be 9,000 units.
The minimum quantity is calculated separately for each individual product.
The minimum order quantity is based on the economics of manufacturing and international delivery.
Producing smaller batches is generally not economically viable for several reasons.
First, production organisation.
Regardless of the order quantity, the manufacturing process must be organised, including equipment preparation, materials and production resources.
Second, label and packaging production.
Each product requires the preparation and production of appropriate labels. For small quantities, the costs of label design, preparation and printing significantly increase the cost per unit.
Third, international logistics.
Transportation costs, particularly for deliveries outside the European Union, can be substantial. Shipping small quantities often costs so much that it becomes difficult to maintain an economically viable overall product price.
Taking manufacturing, packaging and transportation expenses into account, a minimum order of 3,000 units per individual SKU allows us to establish a more reasonable cost structure.
Our objective is to offer commercial conditions that make cooperation economically viable for both SONDETTA COFFEE CARE and our customers.
Yes. You can create an assortment order consisting of several product categories.
However, the minimum production quantity is 3,000 units per individual SKU.
For example, if you want to order cleaning tablets, a descaler and a milk system cleaner, the minimum quantity will be 3,000 units of each product.
Yes. One of the main business directions of SONDETTA COFFEE CARE is arranging contract manufacturing of professional coffee equipment cleaning products under our customers' own trademarks.
We cooperate with specialised manufacturing partners and organise the production of products under the customer's brand.
This allows companies to develop their own range of cleaning products without establishing manufacturing facilities.
The minimum production order for products manufactured under the customer's own trademark is 3,000 units per individual SKU.
For example, if you want to manufacture four different products under your brand, the minimum order will be:
4 SKUs × 3,000 units = 12,000 units.
This requirement applies regardless of whether the products are manufactured under the SONDETTA brand or the customer's own trademark.
The reasons are similar to those for manufacturing under the SONDETTA brand.
Producing products under another company's trademark requires the organisation of the manufacturing process, preparation of individual branding, label production and appropriate packaging.
For smaller quantities, these costs are distributed across a limited number of products, significantly increasing the unit cost.In addition, international transportation of small shipments, particularly outside the EU, can be economically impractical.
For these reasons, we have established a minimum order quantity of 3,000 units per individual SKU to ensure a reasonable manufacturing and logistics cost structure.
Yes. Under the Private Label model, products are branded with the customer's own trademark.
You can use your own brand name, logo, corporate colours and agreed label design.
The label must contain the required product information, including information prescribed by applicable labelling requirements and the manufacturer's documentation.
The preparation and production of the final label design are the customer's responsibility.
However, SONDETTA COFFEE CARE provides assistance with label preparation and the placement of the necessary product information.
We can assist with adapting the layout, providing available technical data and coordinating the information with the manufacturing partner.
The customer is responsible for providing and approving the final label design before production.
A one-time fee of EUR 200 per new product label under a new brand applies when launching a new Private Label product.
For example:
This fee applies to the preparation of each new product label under a new brand.
The final artwork requirements, preparation process and approval procedure are agreed individually.
No. This is a one-time fee for each new label when launching the relevant product under a new brand.
For repeat orders using a previously approved label, this fee is not charged again unless a new design or substantial label revision is required.
The standard estimated production time is 5–6 weeks.
The production period starts after the order has been confirmed, product specifications have been agreed and the initial payment requirements have been fulfilled.
Production time may depend on the product assortment, order quantity, packaging and individual branding requirements.
The exact production schedule is agreed when each order is confirmed.
We use the following payment structure:
50% — upon placing the order.
The first payment is made after the product assortment, order quantity and commercial terms have been agreed.
50% — after production is completed, before shipment to the customer.
The remaining balance is paid once production has been completed and before the goods are dispatched.
Therefore, payment is divided into two stages: a 50% advance payment and a 50% final payment before shipment.
The one-time fee of EUR 200 for each new product label under a new brand is agreed and paid when the relevant production order is placed.
This fee is calculated separately from the product manufacturing cost.
We focus on international supply and consider deliveries to countries within the European Union and other international markets.
The availability and cost of delivery are determined individually, depending on the destination country, order quantity, product characteristics and transportation requirements.
We coordinate international delivery arrangements and cooperation with transport and logistics companies.
The specific transport solution, cost, delivery time and shipping terms are agreed with the customer when preparing the commercial proposal.
Transportation costs depend on several factors:
It is particularly important to consider the transport classification of cleaning products. Some products may be subject to special transportation requirements, which can affect shipping costs.
For this reason, we recommend agreeing on delivery arrangements in advance, together with the order quantity.
Depending on the specific product and destination, we coordinate the preparation and availability of relevant shipping documentation.
This may include commercial documents, packaging information, technical documents and Safety Data Sheets (SDS), as well as documents required for transportation.The required documentation is determined by the characteristics of the goods and the requirements of the destination country.
Delivery costs are calculated separately or included in the commercial proposal according to the agreed supply terms.
Before confirming an order, the customer receives information about the product price and available transportation options.
Yes. Cooperation with distributors is one of the main priorities of SONDETTA COFFEE CARE.
We are interested in developing long-term partnerships with companies that want to represent and develop our brand in their markets.
We welcome cooperation with regional and international distributors, importers, wholesalers, coffee equipment suppliers and HoReCa suppliers.
We are open to discussing different distribution cooperation models.
The possibility of granting exclusive rights, the territory, commercial terms and obligations of the parties can be considered individually, depending on the market potential and expected cooperation volumes.
Yes. We are interested in finding companies capable of representing and developing SONDETTA COFFEE CARE in individual countries and regions.
We are ready to discuss regional representation, distribution arrangements and long-term cooperation.
We are open to working with different participants in the professional market:
We are not limited to a single cooperation model and are ready to consider individual business proposals.
Our initial focus is on developing cooperation in Europe and the Balkans.
At the same time, we are open to international partners and willing to explore opportunities in other markets.
The availability of product samples and the conditions for sending them are agreed individually.
The selected products, sample availability, packaging and international shipping costs are taken into consideration.
Yes. Upon request, we coordinate the provision of available product documentation from our manufacturing partners.
Depending on the product, this may include:
Compatibility depends on the purpose of the cleaning product and the coffee machine model.
Before use, customers should consult the product instructions and the recommendations of the equipment manufacturer.
If necessary, we can help obtain the relevant information from our manufacturing partner.
Yes. We are open to considering requests for additional professional cleaning products and solutions for coffee equipment maintenance.
Manufacturing feasibility, available packaging formats, minimum order quantities and pricing are determined after consultation with our manufacturing partners.
Yes. We understand that every market and every company has its own specific requirements.
For this reason, we are open to discussing individual commercial proposals, different supply models, distribution arrangements and contract manufacturing projects.
Yes. We are ready to discuss your target customers, market characteristics, expected sales channels and product categories.
Based on this information, we can suggest an initial product assortment and discuss further product range development.
We are ready to consider requests for developing additional products and expanding our existing range in cooperation with our manufacturing partners.
The feasibility of a specific project depends on technical requirements, available manufacturing solutions, order quantities and commercial viability.
You can contact our team through the website contact form or by email.
Please tell us about your company, country, expected order quantity and the type of cooperation you are interested in.
We will review your proposal and respond based on the available opportunities.
Whether you want to order products under the SONDETTA brand, launch your own Private Label, arrange wholesale supplies or become one of our distributors, we are ready to explore opportunities for cooperation.We value new business contacts, welcome different forms of cooperation and are committed to building long-term partnerships.
Your Brand. Our Expertise. Shared Opportunities.
SONDETTA COFFEE CARE
Professional care for better coffee and longer machine life.
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